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Terms & Conditions

Last Updated: 2026-02-24

1. Binding Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you" or "your") and Deeplook, Inc., doing business as Deeplook Group ("Deeplook Group," "we," "us," or "our"), governing your access to and use of the website located at deeplookgroup.com (the "Site") and all content, services, and features offered through it. By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

Our mailing address is 470 James Street, Suite 7, New Haven, CT 06513. You may contact us at contact@deeplookgroup.com.

2. Eligibility

The Site and all content and services are intended for individuals who are at least 18 years of age. By using the Site, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use the Site or submit any personal information through our forms.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

4. Intellectual Property

All content on the Site — including text, graphics, images, photographs, research analysis, reports, design, layout, logos, and software — is the property of Deeplook, Inc. or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, perform, create derivative works from, or otherwise use any content from the Site without our prior written consent.

5. Important Health Disclaimer

This section contains important information about the nature of the content provided on the Site. Please read it carefully.

5.1 No Medical Advice

All content published on the Site, including reports, articles, analyses, frameworks, and any other materials, is provided for informational and educational purposes only. The content is not intended to serve as medical advice, and should not be relied upon as a substitute for consultation with a qualified healthcare professional. You should not use any information on the Site to self-diagnose, self-treat, or make decisions about your health without consulting a licensed medical provider.

5.2 No Doctor-Patient Relationship

Your use of the Site does not create a doctor-patient relationship, a healthcare provider-patient relationship, or any other professional clinical relationship between you and Deeplook Group. Deeplook Group is not a medical provider, healthcare facility, or clinical practice. We do not provide medical diagnoses, treatment recommendations, or clinical care of any kind.

5.3 FDA Notice

The statements and information presented on the Site have not been evaluated by the United States Food and Drug Administration (FDA). The content, products, or services referenced on the Site are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

6. User-Submitted Information

By submitting personal information through any form on the Site, you grant us permission to use that information in accordance with our Privacy Policy. You are responsible for ensuring that any information you provide is accurate, current, and complete. We do not sell your personal data. We do not sell, rent, lease, or share your mobile phone number or SMS opt-in data with any third parties, affiliates, or partners for their own marketing or promotional purposes. Your information will not be sold to, rented to, or shared with any third parties, affiliates, or partners for their marketing or promotional purposes.

7. SMS Terms and Consent

By providing your mobile phone number on the Site and checking the consent box on our opt-in form, you provide your prior express written consent, as defined under the Telephone Consumer Protection Act (TCPA), to receive recurring automated marketing and informational text messages from Deeplook Group. These messages may be sent using an automatic telephone dialing system (ATDS) or prerecorded voice technology to the mobile number you provided.

7.1 Consent and Purchase

Your consent to receive automated text messages is not a condition of any purchase of goods or services. You may choose not to provide your mobile number and still access the Site.

7.2 Message Frequency and Content

Message frequency varies. You may receive up to 10 messages per month, depending on our publishing schedule and any time-sensitive updates. Messages may include health and wellness content, analysis updates, promotional offers, and service notifications.

7.3 Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan. Deeplook Group is not responsible for any charges incurred by you as a result of receiving text messages.

7.4 Opting Out

You may opt out of receiving SMS messages at any time by replying with any of the following keywords to any message you receive from us: STOP, END, QUIT, or UNSUBSCRIBE. After opting out, you will receive a single confirmation message confirming your removal from our messaging list. No further messages will be sent unless you opt in again. Opting out of SMS does not affect communications sent via other channels, such as email.

7.5 Help

For assistance with our SMS program, reply HELP to any message you receive from us, or contact us directly at contact@deeplookgroup.com. You may also reach us by mail at 470 James Street, Suite 7, New Haven, CT 06513.

7.6 Supported Carriers and Carrier Liability

Our SMS program is supported on most major United States carriers, including AT&T, Verizon, T-Mobile, and other participating carriers. T-Mobile and all other wireless carriers are not liable for delayed or undelivered messages. No carrier, including T-Mobile, AT&T, Verizon, or any other participating carrier, is responsible for the content of messages sent through our SMS program. Carrier participation and message delivery are subject to each carrier's terms and conditions.

7.7 SMS Data Privacy

Your mobile phone number and any information collected through our SMS program will not be sold to, rented to, or shared with any third parties, affiliates, or partners for their marketing or promotional purposes. We may share your mobile number with our messaging platform provider solely to facilitate message delivery, and such providers are contractually prohibited from using your data for any other purpose. For complete details on how we handle your data, please review our Privacy Policy.

8. No Warranties and No Guarantees

The Site and all content, materials, information, and services provided on or through it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Deeplook Group disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and completeness.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee specific health outcomes, results, or benefits from following any information or recommendations provided on the Site. Individual results vary, and no claim is made that any particular outcome will be achieved.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Deeplook, Inc., its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your access to, use of, or inability to use the Site or any content provided on or through the Site. This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising out of or relating to your use of the Site or these Terms shall not exceed the greater of (a) the total amount you paid to Deeplook Group, if any, during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars ($100.00).

10. Indemnification

You agree to indemnify, defend, and hold harmless Deeplook, Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any information you submit through the Site.

11. Binding Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

11.1 Agreement to Arbitrate

You and Deeplook Group agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any content or services provided through the Site (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that either party may bring an individual action in small claims court if the claim qualifies.

11.2 Arbitration Rules

Arbitration shall be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association ("AAA"), including the AAA's Consumer Arbitration Rules, as applicable. The arbitration will be conducted in New Haven County, Connecticut, or at another mutually agreed-upon location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

You and Deeplook Group agree that any arbitration or legal proceeding shall be conducted solely on an individual basis. You waive your right to participate in a class action, class arbitration, collective action, private attorney general action, or any other representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

11.4 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to Deeplook, Inc. at 470 James Street, Suite 7, New Haven, CT 06513 within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, all other provisions of these Terms will continue to apply.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict-of-law provisions. To the extent that arbitration does not apply, any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in New Haven County, Connecticut, and you consent to the personal jurisdiction of such courts.

13. Modifications to These Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When we make changes, we will revise the "Last Updated" date at the top of this page. Changes become effective immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Contact and Notices

If you have questions about these Terms, need to send us a legal notice, or wish to exercise any rights described in these Terms, you may contact us by any of the following methods:

Notices sent by mail are deemed received five (5) business days after mailing. Notices sent by email are deemed received on the day sent, provided no delivery failure notification is received.