Privacy Policy
Last Updated: 2026-02-24
1. Identity and Operator
This Privacy Policy applies to the website deeplookgroup.com (the "Site"), which is owned and operated by Deeplook, Inc. dba Deeplook Group ("Deeplook Group," "we," "us," or "our"), a company organized and existing under the laws of the United States. Our mailing address is 470 James Street, Suite 7, New Haven, CT 06513. You may contact us by email at contact@deeplookgroup.com.
2. Information We Collect
We collect personal information that you voluntarily provide when you interact with the Site, including when you submit forms, contact us, or otherwise communicate with us. The categories of personal information we may collect include:
- First and last name
- Email address
- Mobile phone number
- Date of birth (for age verification purposes)
- Any information you include in a message submitted to us
We may also automatically collect certain technical and usage data when you visit the Site, including your IP address, browser type and version, operating system, device type, referring URL, pages viewed, time spent on pages, and other browsing behavior through cookies and similar tracking technologies.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To deliver the analysis, report, or other content you requested
- To send marketing and informational communications via email and SMS, subject to your consent
- To respond to your inquiries, feedback, and support requests
- To improve, personalize, and optimize the Site and our content
- To analyze usage trends, monitor Site performance, and conduct internal research
- To verify your identity and age eligibility
- To comply with applicable laws, regulations, and legal processes
4. SMS/Mobile Communications
If you opt in to receive SMS or text messages from Deeplook Group, we will use your mobile phone number to send you recurring automated marketing and informational text messages related to our health and wellness content. By providing your mobile number and consenting to receive messages, you understand and agree to the following:
- Consent to receive SMS messages is not a condition of any purchase.
- Message frequency varies. You may receive up to 10 messages per month.
- Standard message and data rates may apply, depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP, END, QUIT, or UNSUBSCRIBE to any message. After opting out, you will receive a single confirmation message, and no further SMS messages will be sent unless you opt in again.
- For help, reply HELP to any message or contact us at contact@deeplookgroup.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your mobile number with our messaging platform provider solely for the purpose of delivering messages on our behalf, and such providers are contractually prohibited from using your data for any other purpose.
5. Do Not Sell or Share My Personal Information
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the right to opt out of the "sale" or "sharing" of their personal information. We want to be clear about our practices:
Deeplook Group does not sell your personal information. We do not exchange personal information for monetary or other valuable consideration. We do not share your personal information with third parties for cross-context behavioral advertising purposes.
Your personal data — including your name, email address, phone number, and any other information you provide — will not be sold to, rented to, or shared with any third parties, affiliates, or partners for their marketing or promotional purposes.
To exercise your right to opt out of any future sale or sharing of your personal information, or if you have questions about how your data is used, you may:
- Email us at contact@deeplookgroup.com
- Write to us at: Deeplook, Inc., 470 James Street, Suite 7, New Haven, CT 06513
We will process your request within the timeframes required by applicable law. We will not discriminate against you for exercising any of your privacy rights.
6. Information Sharing and Disclosure
We do not sell, rent, lease, or share your personal information with third parties, affiliates, or partners for their own marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose your information in the following limited circumstances:
- Service Providers: We may share information with trusted service providers who assist us in operating the Site, delivering communications, processing data, or conducting analytics, provided those parties are contractually bound to keep your information confidential and use it only for the purposes for which it was shared.
- Legal Compliance: We may disclose your information when required to do so by law, regulation, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the commitments made in this Privacy Policy.
7. Cookies and Tracking Technologies
The Site may use cookies, pixel tags, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and support our marketing efforts. Cookies are small data files stored on your device when you visit a website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being placed. Disabling cookies may affect certain features or functionality of the Site.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
9. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete personal information.
- Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Sale or Sharing: The right to opt out of the sale OR sharing of your personal information, including for cross-context behavioral advertising, at any time.
- Opt-Out of Marketing: The right to opt out of marketing communications at any time.
To exercise any of these rights, please contact us using one of the methods listed in the Contact section below. We will respond to your request within the timeframe required by applicable law. We may ask you to verify your identity before processing your request.
10. Age Restriction
The Site and our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a person under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. Third-Party Links
The Site may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us by any of the following methods:
- Email: contact@deeplookgroup.com
- Mail: Deeplook, Inc. dba Deeplook Group, 470 James Street, Suite 7, New Haven, CT 06513